Terms of Service

Welcome to aclegardenmachinery (“Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at aclegardenmachinery.com (the “Website”) and the purchase of products from our store.

By using our Website, you agree to these Terms. If you do not agree, please do not use our Website.

1. Business Information

Store Name: aclegardenmachinery
Business Address:
6-2 S Walsham Rd
Acle, Norwich
United Kingdom

Email: machineryaclegarden@gmail.com
Phone: +44 1459 357659

We operate as a United Kingdom–based business and ship within the United Kingdom only.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or

  • You are using the Website under supervision of a parent or legal guardian.

3. Products and Availability

All products listed on our Website are subject to availability.

We reserve the right to:

  • Limit quantities per order

  • Refuse or cancel orders where necessary

  • Discontinue products without prior notice

We make reasonable efforts to ensure product descriptions, pricing, and images are accurate. However, minor variations may occur.

4. Pricing and Payment

All prices are displayed in GBP (£) unless otherwise stated.

We reserve the right to update pricing at any time. The price charged will be the price displayed at checkout at the time your order is confirmed.

Payment must be completed at checkout using the available secure payment methods provided on our Website.

Orders will not be processed until payment authorization is successfully received.

5. Order Processing and Delivery

Order Cut-Off Time: 2:00 PM (Monday–Friday)
Handling Time: 1–5 business days
Transit Time: 2–3 business days
Estimated Delivery: 3–8 business days
Shipping Area: United Kingdom only
Shipping Cost: Free

Delivery times are estimates and not guaranteed. Delays may occur due to circumstances beyond our control, including courier disruptions or public holidays.

6. Returns and Refunds

We offer a 30-Day Return Policy from the date of delivery.

We accept returns for:

  • Defective products

  • Non-defective products

Return Methods

  • In-store

  • By mail

A return label is included in your package.

There is no restocking fee.

Refunds are processed within 14 days after we receive and inspect the returned item.

Refunds are issued to the original payment method used at checkout.

For more details, please refer to our Return & Refund Policy page.

7. Exchanges

We accept exchanges within 30 days of delivery, subject to product condition requirements.

8. Order Cancellation

Orders may be canceled before dispatch.
Once dispatched, orders must follow our return procedure.

9. Intellectual Property

All content on this Website, including text, graphics, logos, images, product descriptions, and design elements, is the property of aclegardenmachinery and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, aclegardenmachinery shall not be liable for:

  • Indirect losses

  • Incidental damages

  • Consequential damages

  • Loss of profits or revenue

Our total liability for any claim relating to a product shall not exceed the amount paid for that product.

Nothing in these Terms limits statutory rights under applicable UK consumer protection laws.

11. Prohibited Use

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to interfere with Website security

  • Provide false or misleading information

  • Engage in fraudulent transactions

12. Privacy

Your personal data is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of any updated Terms.

14. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the jurisdiction of the courts of the United Kingdom.

15. Contact Us

If you have any questions about these Terms, please contact:

aclegardenmachinery
6-2 S Walsham Rd
Acle, Norwich
United Kingdom
Email: machineryaclegarden@gmail.com
Phone: +44 1459 357659